Frequently Asked Questions
Frequently Asked Questions
1. What age range are Tiny Trails products suitable for?
Our products are designed for children from infancy to early school age, generally covering ages 0–12. Each toy includes age recommendations to help you select the perfect items for your child’s stage of development.
2. Are Tiny Trails toys safe for my child?
Absolutely! We prioritize safety in all our products. Our toys are sourced from trusted manufacturers and meet or exceed safety standards. Each product undergoes thorough testing to ensure it’s safe, non-toxic, and suitable for young children.
3. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking link to follow your package. You can also log into your Tiny Trails account at any time to check your order status.
4. What’s your return policy?
We offer a 30-day return policy for unused products in their original packaging. If you’re not completely satisfied, contact our customer service team to initiate a return or exchange.
5. Do you offer gift options?
Yes, we offer gift wrapping for an additional fee at checkout. You can also include a personalized note with your gift to make it extra special!
6. How do I know which toys are best for my child’s development?
Our product descriptions highlight the developmental benefits of each toy, helping you make informed choices. We’re also happy to answer any specific questions you may have—just reach out to us!
7. Can I get in touch with customer support?
Of course! Our friendly customer support team is here to help. Feel free to reach us via email at support@tinytrails.com or through our Contact Us page.
8. Do you ship internationally?
Currently, we ship within United States and Canada. We hope to expand internationally soon—stay tuned for updates!
9. Do you have a loyalty or rewards program?
Yes! Join our Tiny Trails Rewards program to earn points on every purchase and enjoy exclusive discounts. Visit our Rewards page for more details.
10. How do I stay updated on new arrivals and promotions?
Sign up for our newsletter at the bottom of the page! You’ll be the first to know about new products, exclusive sales, and fun parenting tips.